Australia has one of the most accessible and high-quality radiology ecosystems in the world. In NSW in particular, a competitive private imaging market has delivered rapid access, excellent technology, and broad geographic coverage. For patients, this is a clear strength.
For clinicians, however, it has introduced a growing problem:
fragmentation of imaging care and over-reliance on radiology reports
These two issues intersect in a way that directly affects how we diagnose and manage sinus disease.
The Core Principle: Look at the Scan
In rhinology, one principle remains fundamental:
Always review the images—not just the report
Radiology reports almost never conclude that the sinuses are “normal.” Instead, they frequently describe:
- mucosal thickening
- partial opacification
- retention cysts
- “features of sinusitis”
For non-specialists—and for patients reading their own reports—this language implies disease. But in many cases, it does not reflect clinically meaningful pathology.
What Does “Normal” Actually Look Like?
We addressed this directly in our systematic review of sinus imaging in asymptomatic populations.
Across 16,966 individuals with no sinus symptoms, the findings were clear (1):
- Mean Lund-Mackay score: 2.24
- ~15% had a score ≥4
- 13% had mucous retention cysts
- 17.7% had mucosal thickening ≥2 mm
The implication is straightforward:
Incidental sinus findings are common—and often normal
This is a critical point for both clinicians and patients. CT imaging is highly sensitive, but it does not distinguish between physiological variation and disease.

Simple mucosal cysts are present in 13% of all patients and thickening of mucosa of 2-4mm is common in normal asymptomatic patients.
The Clinical Disconnect
Radiologists are doing exactly what they should—describing structural findings.
But sinus disease is not defined by imaging alone.
It requires:
- symptoms (nasal obstruction, discharge, smell loss, etc.)
- objective findings (endoscopy ± imaging)
- clinical context
Without this, imaging findings risk being over-interpreted.
This leads to a familiar pattern:
- patients labelled with “sinusitis” based on imaging
- antibiotics prescribed unnecessarily
- referrals driven by reports rather than symptoms
- persistent confusion when treatment fails
Why Reviewing the Images Matters
A written report cannot fully capture:
- distribution of disease (localised vs diffuse)
- anatomical variation
- surgical relevance
- correlation with symptoms
When you review the scan yourself, you can distinguish between:
- incidental change → common, non-contributory
- clinically relevant disease → requiring treatment
For example:
- mild maxillary mucosal thickening in an asymptomatic patient → likely normal
- diffuse ethmoid disease with anosmia → clinically significant
This level of interpretation cannot be outsourced.
A New Problem: Fragmentation of Imaging Access
At the same time, accessing imaging has become more difficult.
Despite improved availability, we now face:
- multiple radiology providers
- separate portals for each group
- different usernames, passwords, and 2FA systems
- locked accounts from failed logins
- difficulty accessing prior imaging across providers
The result is paradoxical:
More imaging—but less usable continuity
For surgeons, this affects:
- comparison over time
- surgical planning
- confidence in decision-making
A Practical Solution: A Central Access Resource
To address this, I have created this page as a practical tool for ENT surgeons and referrers.
Instead of searching for individual radiology portals each time, you can:
- select your state
- choose the radiology provider
- access the image portal directly
👉 Bookmark this page and use it as a central access point.
Radiology Image Access Finder
Select your state, then choose a radiology provider. The button will open the doctor / referrer image access portal.
Loading radiology access data…
This is a simple step—but one that can significantly reduce friction in daily clinical practice. Message me if there is update or correction required.
Radiology Image Access Finder – Windows App
A simple desktop tool for clinicians to quickly access doctor/referrer image portals across Australian radiology providers.
- Select state
- Choose radiology provider
- Open the relevant image access portal
Windows may display an “unknown publisher” warning. This is expected for independently distributed clinical tools.
For Patients: Bring the Images
Patients should be encouraged to:
- bring their imaging (USB or digital access)
- use consistent providers where possible
- understand that reports may not reflect disease
A report is helpful—but it is not definitive.
Listen to the Evidence
For a deeper discussion of incidental sinus findings and their clinical implications, you can listen to our podcast
OTO: Sinus Radiological Findings in General Asymptomatic Populations: A Systematic Review of Incidental Mucosal Changes
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Conclusion
Modern rhinology requires more than access to imaging—it requires interpretation, context, and clinical judgement.
- CT scans are sensitive—but not specific
- Reports describe findings—but do not define disease
- Access to imaging is improving—but continuity is worsening
The responsibility remains with the clinician.
If you don’t review the scan yourself, you risk treating the report—not the patient.
Reference
- Razi B, Perkovic A, Alvarado R, Stroud A, Ho J, Kalish LH, Campbell RG, Sacks R, Harvey RJ. Sinus radiological findings in general asymptomatic populations: a systematic review of incidental mucosal changes. Otolaryngol Head Neck Surg. 2022;167(1):16–24.
FAQ section
Why should ENT surgeons review sinus CT images themselves?
Because radiology reports describe findings, but ENT surgeons must decide whether those findings are clinically relevant.
Are minor sinus CT abnormalities common?
Yes. Studies show that mucosal thickening, retention cysts, and low Lund-Mackay scores are common even in people without sinus symptoms.
Does mucosal thickening mean sinusitis?
Not always. Mild mucosal thickening may be incidental and must be interpreted alongside symptoms and endoscopy.
Why are prior scans important?
Prior scans allow clinicians to compare changes over time, which is often essential for diagnosis and surgical planning.
Why is radiology access difficult in Australia?
Many providers use separate portals, logins, and two-factor authentication systems, which can fragment imaging access.
